732.735.2133

Privacy Policy

1. Who we are

A&V Truck Repair LLC (“A&V,” “we,” “us,” or “our”) operates this website and provides commercial truck repair and related services, including Volvo and Mack repair and rebuild work, I-Shift and mDRIVE transmission service, engine service for D11, D13, MP7, and MP8 platforms, diagnostics, alignments, inspections, roadside support, and truck repair/restoration for resale.

Contact
A&V Truck Repair LLC
2225 Hamilton Blvd
South Plainfield, NJ 07080
Phone: 732.735.2133
Website contact form: Contact

2. Information we collect

We may collect:

  • Contact details you submit (name, phone, email, company/fleet name)
  • Service-related details you share (vehicle make/model, VIN, unit number, mileage, fault codes, repair needs, tow/roadside location)
  • Messages sent through forms, email, phone, or text
  • Technical data such as IP address, browser type, device type, pages visited, and approximate location (from your device/network)
  • Map/location data when you use embedded Google Maps on our site

We do not knowingly collect information from children under 13.

3. How we use information

We use personal information to:

  • Respond to service requests, quotes, and scheduling
  • Perform diagnostics, repairs, rebuilds, inspections, towing, and roadside assistance
  • Communicate about job status, parts, invoices, warranties, and follow-up work
  • Improve our website and customer experience
  • Comply with legal, insurance, safety, and recordkeeping requirements
  • Protect against fraud, abuse, or security incidents

4. How we share information

We do not sell your personal information. We may share it with:

  • Service partners needed to complete work (parts suppliers, tow providers, subcontractors, payment processors)
  • Technology providers that host our site, email, forms, or analytics
  • Map providers (for example, Google) when you use map features
  • Professional advisors (legal, accounting, insurance) when reasonably necessary
  • Authorities when required by law or to protect rights, safety, or property

5. Cookies and similar technologies

Our site may use cookies or similar tools for basic site function, preferences, and traffic measurement. You can control cookies through your browser settings. Disabling cookies may affect some site features. For more detail, see our Cookies Policy.

6. Embedded maps and third-party tools

Pages may include Google Maps or other third-party embeds. Those providers may collect data under their own policies. Please review Google’s privacy policy for map-related processing.

7. Data retention

We keep information only as long as needed for service history, warranties, accounting, dispute resolution, and legal obligations, then delete or anonymize it when appropriate.

8. Security

We use reasonable administrative and technical safeguards. No method of transmission or storage is 100% secure.

9. Your choices

Depending on applicable law, you may request access, correction, or deletion of personal information we hold, or ask us to limit certain uses. Contact us by phone or through our website contact form. We may need to verify your request.

10. Do Not Track

Some browsers send “Do Not Track” signals. Our site does not currently respond to those signals in a uniform way.

11. Changes

We may update this Privacy Policy from time to time. The effective date above will be revised when changes are posted.

12. Contact for privacy questions

For privacy requests or questions about this policy, contact A&V Truck Repair LLC at 732.735.2133 or through the contact form on this website.